MIRnet FAQs About MIRnet 1. What's the difference between MIR and MIRnet? 2. Why should I choose MIRnet over other companies offering the same service? 3. Are there any "hidden" charges on top of the charges already specified? About My Website 1. What is a domain name and why is it so important to my business? 2. Can my company request for additional e-mail accounts for my staff? 3. Is my e-mail private or can my staff read it as well? 4. Can I access and check my office e-mail from my PC at home? 5. Can I upgrade my company's web site to be fully E-commerce enabled in the future? 6. What sort of materials do I need to supply to MIRnet in order build my company's website? 7. Can I specify my own list of search engines other than your list for my website to listed on? 8. What else can MIRnet offer other than the standard web development packages for SMIs / SMEs? About MIRnet Web Promoter 1. If my company decides to engage MIRnet to assist us to go online, will MIRnet be sending me a salesperson or do I have to personally go to MIRnet's office? 2. Who is a MIRnet Web Promoter? 3. How and where can I verify the identity of a MIRnet Web Promoter? 4. What are the criteria/requirements needed to become a MIRnet Web Promoter? 5. What are the derived benefits by becoming a MIRnet Web Promoter? About MIRnet 1. What's the difference between MIR and MIRnet? MIR Communications Sdn. Bhd.("MIR" stands for Malaysian Internet Resources ) is an associate company of MIRnet. MIR is also MIRnet's chief technology partner - MIRnet can therefore leverage MIR's technology infrastructure and design expertise. MIR's focus is to provide integrated E-commerce solutions packages, e-business consultancy services and web events management to large public-listed companies, and both local and foreign Government ministries and agencies. MIRnet, on the other hand, focuses on providing affordable, high quality web development packages to small and medium-sized enterprises (SMEs) as their first step towards going online.         2. Why should I choose MIRnet over other companies offering the same service? Together with MIR, we are the most reputable company in the local Internet / Web industry. Our various web development packages are extremely affordable and competitively priced while offering both high quality content and creative designs. For the first time ever, quality sites which previously only public-listed companies and/or large organizations could afford to build, is now within the budget of most small and medium-sized enterprises. With the experience we have with MIR, we are committed and equipped with the expertise to explore the potentials of Internet commerce for you. Furthermore, we have this vision to empower Malaysian SMEs to conduct e-business online in order for them to be globally competitive.         3. Are there any "hidden" charges on top of the charges already specified? No, there are no other hidden charges other than those specified herein the site and/or the contract. The one-off startup fee includes your company's domain name registration for the first year and a specified number of e-mail account(s). It also includes the design work for your website, the content write-up, pictures and images of your company and its products. The monthly fee is the web hosting and maintenance fee. The usual monthly Internet access fee is of course dependent on your Internet usage - very much like your phone bill.         About My Website 1. What is a domain name and why is it so important to my business? A domain name such as "MIRnet.com.my " acts as the company's electronic signboard, address and phone number on the Internet. The ".com" denotes a commercial business and the ".my" denotes a Malaysian domiciled web site. Registering your company's unique domain name on the Internet not only makes your company easy to find on the Internet but more importantly, allows you to build an online brand for your products and/or services. As no two companies can hold the same domain name simultaneously, your registered domain name is owned solely by your company and no one else, very much like your company's registered name with the Registrar of Companies (ROC). Search engines and directories can also be optimized to direct traffic to your site if a particular search was conducted for your category of products or services.         2. Can my company request for additional e-mail accounts for my staff? Yes. For every additional e-mail account, it will be charged at a nominal rate along with administrative fees where apply.         3. Is my e-mail private or can my staff read it as well? Your own personal e-mail is private and is password-protected. No one else can access your e-mail unless they have your private and personal password. However we would suggest an e-mail account for your company such as info@yourcompanyname.com.my or sales@yourcompanyname.com.my to facilitate e-mail replies to information or sales inquiries from current and potential customers.         4. Can I access and check my office e-mail from my PC at home? Yes, your office mail can be redirected to your home PC.         5. Can I upgrade my company's website to be fully E-commerce enabled in the future? Yes. All three web development packages are specially designed to grow with your future online requirements.         6. What sort of materials do I need to supply to MIRnet in order build my company's website? We would appreciate it if you can supply us pamphlets and brochures you have of your company and its products. Photographs of your office, showroom and factory premises would also be ideal, otherwise MIRnet will conduct a physical site visit to organize and collate material for your website. We will also need to conduct an interview with you for us to write the content.         7. Can I specify my own list of search engines other than your list for my website to listed on? Yes, you can. Our list of search engines and portal directories is a recommendation of what we believe are the most appropriate and suitable for your specific type of businesses that will enhance and capture high traffic flow.         8. What else can MIRnet offer other than the standard web development packages for SMIs / SMEs? Besides the standard web development packages available, MIRnet, in conjunction with MIR can offer a complete and total e-solutions business package if your company desires to embrace E-commerce for your products.               About MIRnet Web Promoter 1. If my company decides to engage MIRnet to assist us to go online, will MIRnet be sending me a salesperson or do I have to personally to go MIRnet's office? MIRnet will introduce and send over MIRnet's salesperson for your obligation-free consultation at your convenience. Alternatively, you are always welcome at our offices as we are extremely keen to show you the business and communications potential of the Internet. Furthermore, it allows you a firsthand guided tour of the web development process.         2. Who is a MIRnet Web Promoter? A MIRnet Web Promoter is an independent agent whose main objective is to promote and market web sites under the brand name of MIRnet.         3. How and where can I verify the identity of a MIRnet Web Promoter? All MIRnet Web Promoters carry their MIRnet business cards. To verify identity, you can call our office at 03-2164 9648 / 03-2161 4482. We continually emphasize that there should be NO CASH transactions without any exceptions for security reasons. All payments against invoices are to be via crossed cheques or bankers draft.         4. What are the criteria/requirements needed to become a MIRnet Web Promoter?     There are no specific qualifications criteria or experience requirements to become a MIRnet promoter other than the ability to communicate well, a driving ambition to succeed and most of all, sharing MIRnet’s vision of propagating and advocating for an e-enabled and technology-savvy Malaysia through orientation and education.         5. What are the derived benefits by becoming a MIRnet Web Promoter?     Firstly, the personal satisfaction of being a vital part of Malaysia’s drive towards developed nation status through a knowledge-based economy. Secondly, on the financial side, MIRnet offers an extremely attractive commission rate. Your earning capacity is not limited or constrained. Thirdly, in helping to you to develop your skills and knowledge in the industry, MIRnet will provide all infrastructure facilities required including a walk-in, fully equipped office. Furthermore, specialized training will be provided on a continual basis.